REVOCATION FORM

Cancellation policy

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail).

The easiest way is to use the online withdrawal form on this page, although this is not mandatory.

Contact details for revocation:
Carina Cashmere
Burgstrasse 92
8570 Weinfelden

info@carina-cashmere.ch

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

Returning the goods
You must return or hand over the goods to us immediately and in any case within 14 days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the 14-day period has expired.

The customer shall bear the direct costs of returning the goods.

RETURN PROCESS

1

Returns registration

Please let us know that you would like to return or exchange the goods. The easiest and quickest way is to send an email to info@carina-cashmere.ch or even easier via the online return form.

3

Attach address

Return address:

Carina Cashmere, Burgstrasse 92, 8570 Weinfelden, Switzerland

2

Original packaging

As the goods are very delicate, we ask you to pack the goods carefully in the film/materials supplied. If the goods are damaged, we will unfortunately not be able to accept the return.

4

Sending

Hand in the parcel at a post office near you.